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Customer reviews of Cars Direct

At Cars Direct we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Cars Direct

Cars Direct
5
4.9

Based on 16 customer reviews

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  • 5

    Highly Recommended

    By Helen S on 06 February 2017 | Verified purchase

    As a customer resident in Peterborough anyone would struggle to be further away! As someone known often as having unrealistically high expectations. I would be first to admit I was having kittens about buying an unseen car from the other end of the country and putting hard earned cash in a complete strangers account. I did, of course search out Cars Direct North West other reviews. These went an enormous way to smooth my fluttering nerves. They did, however, have the very precise car I had been searching for on their forecourt. From the first dealing to the last I have been so utterly pleased and refreshed by the fantastic level of assurance, help, patience and ultimately ... my nice shiny new car!


  • 5

    Warm and Welcoming Always

    By Carl R on 02 November 2016 | Verified purchase

    I always find Cars Direct absolutely great to deal with, NO pushy salesmen just good honest guys answering every question that you put to them, possibly due to family established dealership since 20 years and not a Multi-franchise dealer. I have dealt with this dealer on three previous occasions and have had complete satisfaction off them. My salesman Mo could't do enough for me and made the whole process very enjoyable. The car is fantastic and I would recommend this company to anyone. Hope to deal with you again and well worth the long drive. Thank you.


  • 5

    Excellent!!!

    By JUSTINAS S on 02 November 2016 | Verified purchase

    Very helpful and great staff! Took care of everything (car insurance, road tax). Car was excellent looked after! Just perfect attitude to a customer. Strongly recommend!


  • 5

    Excellent service

    By Joanne T on 20 October 2016 | Verified purchase

    We purchased our 1st car 4 years ago from Cars Direct North West we recently decided to upgrade our Ford S max with the help from Carl in Finance Department who guided us to the best car for ourselves, the service we receive is fantastic from the minute you walk in the door the sales staff on hand to help you straight away and discuss our needs as we have 3 kids to transport when we arrange our car to be booked for a service after 6 months they look after us from the start to finish first with a follow up call to confirm the date and time of the service, you can even arrange collection of the car from your place of work, they also arranged a courtesy car for me as I needed to get my children to school. For anybody looking to purchase a used car I would recommend Cars Direct North West.


  • 5

    Great Experience !!!

    By Clare P on 18 October 2016 | Verified purchase

    I always find Cars Direct absolutely great to deal with, NO pushy salesmen just good honest guys answering every question that you put to them, possibly due to family established dealership since 20 years and not a Multi-franchise dealer. I have dealt with this dealer on three previous occasions and have had complete satisfaction off them. My salesman Mo could't do enough for me and made the whole process very enjoyable. The car is fantastic and I would recommend this company to anyone. Hope to deal with you again and well worth the long drive. Thank you.


  • 5

    Good car, good service, satisfied

    By Salman I on 18 October 2016 | Verified purchase

    Excellent


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