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Customer reviews of Cars Direct

At Cars Direct we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Cars Direct

Cars Direct

Based on 26 customer reviews

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  • 5

    Best place to buy your car from so tell your famil

    By Raymond B on 11 December 2017 | Verified purchase

    Car direct his a good place to buy your car from the sale man is so good to you.The car that i got from them is so nice and drive so good and I pay a good price for it thanks car direct.

  • 5

    Car purchase

    By Damian S on 27 November 2017 | Verified purchase

    Fantastic service from the beginning of purchasing our new car to driving it home. Their customer service is nothing short of superb.

  • 5

    Veru good dealer.

    By Phillip T on 28 October 2017 | Verified purchase

    Good all round service. No hassle. Good setup. Straight forward and easy options. The only negative was the valet coukd have been a bit better and wouldnt throw a service in for the same price as it was due 1.

  • 5

    Fabulous !!!!

    By Matt F on 18 October 2017 | Verified purchase

    Fantastic service from the beginning of purchasing our new car to driving it home. Their customer service is nothing short of superb. As a first time buyer, I am so glad I went there. They have a wide range of cars and their collection service is easy. Their staff are professional, friendly and knowledgeable and they aim to help you get the best. Save yourself the hassle and money and just go to Cars Direct North West for your vehicle needs. Kudos also to their After sales team, you are not left alone after purchase should you have any problems! FIVE STARS is too small really... Thanks Cars Direct from a happy customer.

  • 5

    Review of service

    By Adam K on 26 August 2017 | Verified purchase

    The staff here are great, very friendly, and very hospitable! I'd rang the day previous to ask about the car and to inform him I'd be coming to view it the Monday. He said I could ring anytime before opening if need be to advise of my arrival. Once there Mo supplied drinks for my family and offered the use of the facilities knowing we'd came a long way. I would strongly recommend Cars Direct to anybody. They had great knowledge of car and very pleasant to deal with. Well done guys….

  • 5

    Good car excellent service

    By George N on 14 May 2017 | Verified purchase

    Excellent team and great expirience!

  • 5

    5* Service

    By Maqbool W on 12 May 2017 | Verified purchase

    Fantastic service from Mohammed at Car Direct from start to finish as always. This is the 3rd time i have bought a car from here and each time the service is excellent. Very much recommend Cars Direct to everyone. Thanks once again.

  • 5

    Best Service Ever

    By Mrs Wendy C on 03 May 2017 | Verified purchase

    At 50 years old we have bought and sold more than a few cars since passing our driving tests at 17 years old and I have to say that trading with Cars Direct has been by far the best experience ever, by a country mile (excuse the pun). The customer service was outstanding, nothing was too much trouble - no matter how small the niggle, and the negotiation was straight and to the point. Add to this, the fact that they stayed open late to allow us to collect the car and they even let us take it without being able to confirm that the payment had landed into their account and you have the reasons why I rate this dealership so highly. Thank you so much, you have restored our faith in car buying......

  • 5

    Great friendly customer service

    By Habeeb S on 02 May 2017 | Verified purchase

    Excellent team and a great experience! We traveled up from Slough to Cars Direct North West after finding our dream vehicle online. On arrival we were met by Mo, who was very professional throughout. The vehicle was immaculately waiting for us to view and test drive. The forecourt is massive and holds a lot of well sourced and looked after vehicles and everything was laid out efficiently. The whole team from the maintenance to the front of house, were all very polite, friendly, full of knowledge and very customer focused. This was a big deal for my partner and myself and Cars Direct really made the process so easy and stress free. Thanks to the whole team and especially for the amazing service.

  • 5

    Highly Recommended

    By Helen S on 06 February 2017 | Verified purchase

    As a customer resident in Peterborough anyone would struggle to be further away! As someone known often as having unrealistically high expectations. I would be first to admit I was having kittens about buying an unseen car from the other end of the country and putting hard earned cash in a complete strangers account. I did, of course search out Cars Direct North West other reviews. These went an enormous way to smooth my fluttering nerves. They did, however, have the very precise car I had been searching for on their forecourt. From the first dealing to the last I have been so utterly pleased and refreshed by the fantastic level of assurance, help, patience and ultimately ... my nice shiny new car!