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Customer reviews of Cars Direct

At Cars Direct we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Cars Direct

Cars Direct
5
5.0

All 116 customer reviews

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  • 5

    Customer service

    By Tanya D on 24 January 2021 | Verified purchase

    Customer service so far has been impeccable. I purchased an astra vxr yesterday and carl couldn't have been more helpful. Made me feel at ease and wasn't rushed into anything. Even checked how my drive back went. I will be writing another review on the vehicle once I have had it longer but so far I am impressed with the cleanliness of the vehicle. Also at ease that if I need anything they will be more than happy to help !

    Reply from Cars Direct on 24/01/21

    Thank you Tanya it was a pleasure glad you love the car And had to check you got back OK the weather wasn't to nice


  • 5

    Highly Recommend

    By lisa W on 12 January 2021 | Verified purchase

    Excellent Service Very friendly and nothing was too much trouble. No pushy sales. Would highly recommend. Great car and great service


  • 5

    Brilliant

    By HUMAIRAH D on 24 December 2020 | Verified purchase

    Brilliant and efficent service. Would recommend Cars Direct North West if you’re looking for your next car!


  • 5

    No stress hassle free and genuine honest sales

    By DAWN D on 19 December 2020 | Verified purchase

    Efficient, and very pleasant to deal with. No stress and all the paperwork done to perfection. The car is lovely and exactly how it’s described on the AD.


  • 5

    Thanks again cars direct

    By CHRIS C on 02 October 2020 | Verified purchase

    Bought a beautiful 14 plate low mileage Astra 1.6 Sri at a great price and good money given for my part exchange, had a slight issue with a warning light which turned out to be nothing more than a sensor which all modern cars have, they had it straight in the workshop and gave me a courtesy car so I didn’t have to book a day off work, back good as new, great professional service they couldn’t of been more helpful, thanks guys


  • 5

    One very Satisfied Customer

    By pam T on 11 September 2020 | Verified purchase

    Recently purchased a car from Cars Direct Bamber Bridge The whole experience was Excellent , friendly & very helpful . Customer Service was Brilliant , would definitely use again Highly recommended


  • 5

    Outstanding!!

    By ANDREA B on 16 June 2020 | Verified purchase

    Outstanding service from the very first phone call to the COVID-19 foot-shake, when I picked up the car. Thanks so much for sorting everything out so that I was happy and going above and beyond my expectations. I love the car and the service has been spot on.


  • 5

    Good dealer

    By WAYNE R on 08 March 2020 | Verified purchase

    Mohammed is pleasure to deal with. No pushy sales tactics, really pleased with car I bought. He also makes a top brew👍

    Reply from Cars Direct on 08/03/20

    Thanks Wayne you guys are superb was very patient and very polite family thanks again Mo


  • 5

    Great service.

    By Rahil M on 20 February 2020 | Verified purchase

    Brilliant service from the sales staff. Well within budget and helped me to find the perfect car I needed for my daily life. Great service and brilliant after sales too. Very genuine and honest. Really look forward to buying from them again hopefully.

    Reply from Cars Direct on 21/02/20

    Thanks Guys


  • 5

    5* buyers experience

    By jade T on 08 February 2020 | Verified purchase

    Cars direct were extremely helpful from the first ring up through to the buying and the bought, he provided a straight forward and hassle free part exchange and buying experience. Highly recommended


Cars Direct