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Customer reviews of Cars Direct

At Cars Direct we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Cars Direct

Cars Direct

Based on 82 customer reviews

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  • 5

    Cars Direct, Bamber Bridge, Preston

    By GARY S on 23 May 2019 | Verified purchase

    Thanks very much Cars Direct for a friendly, knowledgeable and professional service. Very happy, will definitely be going back when we are looking for another car in future.

    Reply from Cars Direct on 09/06/19

    Thanks guys

  • 5

    Cars direct best in the north west

    By Christopher G on 08 April 2019 | Verified purchase

    Having had an mot failure I was in need of a car going through a finance company I found a car which was with cars direct and I’m glad I did customer service was amazing they took time out of a family event to make sure I was back on the road should I need a new car in a few years I will be going to cars direct

    Reply from Cars Direct on 09/06/19

    Thanks Chris

  • 5


    By Neil S on 21 March 2019 | Verified purchase

    From start to getting the car and driving away Mo made the experience very comfortable and did everything in front of me explaining everything I needed to know,seen it Wednesday drove away Thursday,the kind of service everyone deserves 100% recommendation from me and will be going back if I ever want to trade.

    Reply from Cars Direct on 22/03/19

    Thanks Neil appreciate with the comments i like to be honest and upfront with all my customers. it was nice doing business with you and you know where we are if needed. hope to see you in the future. reply from Mo

  • 5

    Must use it

    By Jose R on 24 October 2018 | Verified purchase

    Reliable dealer, fantastic experience. Autotrader is an awesome tool.

    Reply from Cars Direct on 29/10/18

    thanks jose

  • 5

    Great dealership and honest salesmen!!

    By Alexander B on 22 October 2018 | Verified purchase

    An exceptionally well run dealership, lots of contact throughout the purchase salesman was exceptionally professional and honest about anything i asked and made me feel very comfortable when buying a used car

    Reply from Cars Direct on 24/10/18

    thank you Alex for the review and you know where we are when ever you need our help

  • 5

    Quick and Easy

    By Dennise W on 30 September 2018 | Verified purchase

    The whole process was clearly explained and I was able to drive my new car away quickly thank you cars direct.

    Reply from Cars Direct on 24/10/18

    thank you guys for having trust in as explained about your car before buying it and after

  • 5

    Best experience ever

    By Mubarek P on 23 September 2018 | Verified purchase

    5 star experience. Very reliable & very fast. The car is exactly what was advertised & I wouldn’t be any happier with the purchase.

    Reply from Cars Direct on 24/09/18

    Thanks Mubarek for trusting us as you never even saw the car before purchasing it and hope to see you again for your next car Thanks Mo

  • 5

    Buying experience easy

    By Ian S on 16 August 2018 | Verified purchase

    First class service. Very friendly and helpful. Got back to you when they said they would. Nothing asked of them was too much trouble . Took the time to show the wife how all the functions of the vehicle worked. Well recommended to buy off these guys.

    Reply from Cars Direct on 17/08/18

    thanks Ian and family for all the compliments it was very nice seeing you all.

  • 5

    Excellent car, excelent service!

    By Nelson C on 18 July 2018 | Verified purchase

    The salesman was brilliant. He was so thorough and clear in explaining the finance process, and showed huge willingness to provide after-sales support to ensure all my needs were met! will definitely be recommending him to everyone i know is looking to purchase a car!

    Reply from Cars Direct on 19/07/18

    thankyou nelson for a fantastic review, MO

  • 5


    By Sandra E on 15 July 2018 | Verified purchase

    Excellent service at Cars direct , they were very helpful in any info we needed and communication was amazing from start to picking the car up . Cheers guys . We shall see you again .

    Reply from Cars Direct on 16/07/18

    Thank you so much for a lovely review