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Customer reviews of Cars Direct

At Cars Direct we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Cars Direct

Cars Direct

Based on 60 customer reviews

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  • 5

    Happy purchase & helpful service

    By KAREN M on 13 November 2019 | Verified purchase

    My experience was highly positive. The company were friendly, thorough & made the buying & selling process stress free. I’m very happy with my new car & would confidentially buy from them again. I had a test drive in the new vehicle & bought it a few days later. They were helpful with all my questions & kept me informed all the way through the sale & exchange of my old car. They were also helpful with advice on how to change my private number plate.

    Reply from Cars Direct on 16/11/19

    Thanks Karen for the lovely review Regards Mo

  • 5

    Great staff

    By MARY S on 13 November 2019 | Verified purchase

    Excellent staff who went out of their way to make sure we got the deal that was best suited to us

    Reply from Cars Direct on 13/11/19

    thankyou so much for the review

  • 5

    Fantastic Experience

    By SUSAN L on 09 November 2019 | Verified purchase

    Very courteous and kind. More than happy! Definitely recommend! Xx

    Reply from Cars Direct on 11/11/19

    Thanks Susan, Enjoy the car anything you need always happy to help Mohammed

  • 5

    Excellent service

    By Andre P on 07 November 2019 | Verified purchase

    I bought a car from cars direct northwest and the whole process from start to finis5 was extremely easy and smooth. Mohammed ensured my car was MoT'd,Serviced and in near showroom condition when I collected it. Fantastic experience.

    Reply from Cars Direct on 08/11/19

    Thanks Andre for the fantastic review, Thanks Mo

  • 5

    First class

    By Catherine A on 23 October 2019 | Verified purchase

    My experience was first class. The car was thoroughly detailed to me when I went to inspect so I had every confidence in my purchase which I am delighted with. I was also invited to get in touch with any questions as I get to know the vehicle. I would recommend the company to everyone.

  • 5

    Highly recommend

    By HANNAH F on 20 October 2019 | Verified purchase

    Mohamed was very helpful and professional from start to finish would highly recommend using him in the future

    Reply from Cars Direct on 21/10/19

    Thankyou so much for the lovely review. If need and help you know where i am thanks Mo

  • 5


    By christopher W on 16 October 2019 | Verified purchase

    Very helpful from start to finish. All cars in great condition. Would highly recommend.

    Reply from Cars Direct on 17/10/19

    thanks Chris if you need any help you know where we are Mohammed

  • 5

    Vauxhall Zafira

    By RONALD G on 04 October 2019 | Verified purchase

    Very helpful and no hard selling everything straight forward

    Reply from Cars Direct on 04/10/19

    Thanks Ronald for the reply Mohammed

  • 5

    Great experience

    By PAUL ADRIAN B on 01 October 2019 | Verified purchase

    Cars direct north west limited have been amazing help first buyer not having a clue what to do Mohammed helped me through every step and even added an extra 3 months warranty and was very welcoming

    Reply from Cars Direct on 01/10/19

    Thanks Paul you know where we are if you need any help. MO

  • 5

    Easy process, great customer service

    By chanttelle E on 24 September 2019 | Verified purchase

    Process was nice and easy, Mo was extremely helpful and made sure everything went smoothly. Great experience all round! Thanks!

    Reply from Cars Direct on 26/09/19

    Thankyou for lovely review, always here to help

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