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Customer reviews of Cars Direct
At Cars Direct we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Based on 88 customer reviews
Good car, good service, satisfied
By Salman I on 18 October 2016 | Verified purchase
By Anonymous on 26 April 2021 | Purchase not verified
Spoke direct with company on 3 different occasions to try and get details and a video of car, 2 weeks passed and didn’t receive a thing.
Don't bother trying to sell to these guys
By colin P on 06 March 2021 | Purchase not verified
This is only based on trying to sell my car (emphasis on trying ). Agreed a price on saturday and left hanging till the following friday. He looked at the car drove it for an errand asked for professional opinion on gearbox, got that and still wanted to haggle I think so left me waiting. I went somewhere else and given the condition and FSH etc... sold within minutes at a better price than the agreed upon with these. Looks like plenty of good cars to sell but I won't bother with them just based on getting messed around would have preferred "sorry we don't want it" as I had to improvise getting to work as I thought they were buying it
By Lukman U on 27 December 2020 | Purchase not verified
Fantastic dealership with friendly staff, offering the best customer service in the motor trade
By Omair K on 05 November 2020 | Purchase not verified
Bought a ford fiesta from carsdirect preston. They handed over a clean health check list for the car and an MOT pass certificate. Within two weeks started hearing sounds from the car. Took it to a ford garage. There were a list faulty parts. Checked with the warrantywise that the carsdirect had provided who refused to pay even for a single item and included everything under wear and tear including suspension bushes, coils, exhaust heat cover etc. Ended up paying £1800 for new parts. Would not recommend to anyone.
By Samuel B on 12 March 2020 | Purchase not verified
Used cars direct to buy my fiesta, helpful staff and a quick and easy process. Would recommend.
Top Quality Company
By David T on 15 February 2020 | Purchase not verified
Travelled 200 miles to purchase our new car after being assured it was in top class condition On arrival I wasn't disappointed with the car or the level of service that mo and nayim provided Quality used cars at great prices It was a pleasure doing business with cars direct north west Thanks again
BMW 1 Series
By Paula S on 18 April 2018 | Purchase not verified
As a single, lady driver, I found the staff very friendly and helpful and were able to answer all my queries. I wouldn't hesitate from buying another car from Cars Direct. The car has been a pleasure to drive and very reliable....Thank you!